About Asliplus

Who we are

Asliplus is an Egyptian store for cosmetics, skincare and haircare, health products, and mother and baby care. We started from one question that comes up in every group and forum online: is this product genuine? Answering it is not a slogan we put on a banner — it is how the store is built on the inside.

We sell what we buy: we do not open the platform to other sellers. Every item listed here is one we purchased, stored and shipped ourselves. That means we know where a product came from at every step, and that we answer for it to you directly, with no third party to refer you to.

The brands we carry

We work with European, Korean and American brands, and we add to the list based on what you actually ask for rather than what is easy to source:

• Skincare: SKIN1004, AXIS-Y, numbuzin, MARY & MAY, Purito Seoul, I'm Sorry For My Skin, TIRTIR, CeraVe, La Roche-Posay, Bioderma
• Makeup: e.l.f., Maybelline, KIKO Milano, Flormar, Inglot, Physicians Formula
• Hair care: Color Wow, Mielle, Mise En Scene, got2b, taft, Gliss, L'Oréal Paris, Langhaarmädchen, Doppelherz, UNIC
• Body and personal care: Balea, Eveline Cosmetics
• Oral care: Dontodent, Marvis, AJONA
• Health and supplements: Centrum, Mivolis, Tiger Balm
• Mother and baby: Johnson's, Momcozy, Lansinoh, Bellababy
• Fragrance: Christina Aguilera, Body Fantasies
• Home care: Dr. Beckmann
• Organic: dmBio

The list changes with every shipment that reaches us, and the brands page always shows what is in stock right now.

How we check authenticity

For us authenticity is a written procedure, not a spoken promise:

• Egyptian Drug Authority notification: no cosmetic is published in the store until its EDA notification number has been recorded. This is not a manual step that can be forgotten — the system itself refuses to publish a product while the number is missing.
• Batch number and expiry date: every shipment that enters our warehouse is recorded with its own batch number and expiry date, held per shipment rather than per product. We always ship the nearest expiry first, and we alert ourselves well before that date, so nothing sits on the shelf past its life.
• If you are unsure: How to verify your product is authentic walks through what you can check on the packaging yourself before you use it.

Ordering and paying

You can order as a guest without creating an account. Your phone number is your identifier with us, and signing in means a code sent to that same number — no password to forget.

• Cash on delivery: pay the courier in cash when the order arrives. A cash-on-delivery fee applies, and it is shown inside your order total before you confirm, not after.
• Paying online: by card or mobile wallet, through the payment provider's secure page. Your card details never pass through our servers and we do not store them.
• Ordering over WhatsApp: if a message is easier for you than the site, write to us and we will complete the order with you. An order that starts on WhatsApp follows exactly the same path: it comes out of the same stock, it gets an order number, and you receive everything you would receive for any other order.

Listed prices include VAT, and every order — whatever the payment method or the channel it came through — gets an electronic receipt filed with the Egyptian Tax Authority.

Delivery

We deliver inside Egypt only, to all 27 governorates, through contracted courier companies. Shipping is priced by your governorate and is shown in the cart before you pay.

Once the order leaves us, status updates reach you on WhatsApp or by SMS on the number recorded with the order, and if you have an account, My orders shows the order's progress step by step. Any message you would rather not receive can be turned off in notification settings.

After delivery

• Returns: you can request a return within fourteen days of receiving an item. The accepted reasons and the condition the product needs to be in are set out in the Returns & Refund Policy.
• Opened products: for hygiene reasons, cosmetics and personal-care products that have been opened or had their seal broken are not returned to stock and are never resold. That restriction protects you, and whoever buys after you.
• Store credit: if the order was paid cash on delivery, the refund is issued as credit in your account that you can spend on any later order and follow in My wallet. An order paid online is refunded to the same payment method.

If you buy from us regularly

• Loyalty points: you collect points on completed orders and redeem them later; your balance is in My points.
• Wishlist: save what you like to come back to it in My wishlist.
• Your account: saved addresses, past orders and notification preferences in one place.

If you need us

Our support team takes your requests from the Support page inside your account: each request gets a number and keeps its replies until it is closed, so you never explain the problem from scratch twice. If writing to us directly is easier, our channels and working hours are on the Contact Us page.